QA Methodology

The DRT SeaPort-e Team follows the belief that quality is a result of diligent planning. We develop and deliver Quality Management Plans that include a clear Scope Statement based on the Statement of Work, Product Descriptions, and Standards and Regulations provided by the client.

We leverage methodologies and best practices such as Cost/Benefit Analysis, Benchmarking, Flowcharting, Design of Experiments, and Cost of Quality report generation to establish practical standards that can be consistently applied and sustained beyond the contract lifecycle.

Operating decisions regarding pricing, terms and conditions, and asset management have the most direct and significant impact on the financial health of an organization. Above and beyond being held accountable for achieving technical and schedule goals, The DRT SeaPort-e Team managers establish and provide oversight for meeting profitability and other financial goals. Program tracking and status reports are created and generated based on internal client needs utilizing best practices, tools, and techniques within the industry.

Quality Control Team
Task Order Project Manager (TOPM)
For each Task Order (TO), DRT assigns a single TOPM that is chartered to identify, acquire, and apply the resources necessary to fulfill project requirements. Key duties include project planning, staffing, work scheduling, cost and performance monitoring, reporting and communication, and problem-solving.

Quality Manager
The DRT Quality Manager is responsible for assisting TOPMs with implementing the appropriate level of procedures and controls for ensuring the quality and timeliness of the services and deliverables. The Quality Manager is responsible for developing a central repository of quality management material and tools, and subsequently maintaining an up-to-date inventory of each subcontractor teammate’s quality management assets as well as a skills inventory for qualified team personnel. Responsibilities include:

Quality Control Procedures
Quality control and assurance measures are built into every project from the start of the Task Order. The Project Director and the TOPM for each project develop an Acceptance Criteria Plan (ACP) that identifies and defines acceptance criteria for all deliverables. The Quality Assurance Surveillance Plan (QASP), which focuses on responsiveness and timeliness, cost control and containment, and written product quality, is an input into the process. The TOPM then develops a quality management plan in response to the requirements, and then the team implements the resulting plan to apply planned, systematic quality assurance activities.

Managing Multiple Projects
To be successful in managing multiple projects for multiple agencies, DRT utilizes three key approaches: 1) specifically managing time effectively; 2) leveraging group skills or dynamics; 3)and using individual project management skills to successfully deliver multiple projects. Within these approaches are key techniques DRT has developed and applied to effectively manage multiple projects simultaneously: