ISO 9001:2015 | ISO/IEC 20000-1:2011 | ISO/IEC 27001:2013 | CMMI-DEV Level 3

ISO 9001:2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013

Our Quality, Service and Information Security Management Systems are certified for consulting, technical solutions, and project management services.

 

DRT Strategies, Inc. has achieved and continuously sustains the rigorous and highly desirable ISO 9001:2015 Certification for our Quality Management System (QMS). Additionally, in 2019, DRT also achieved ISO/IEC 20000-1:2011 Certification for our Service Management System, and ISO/IEC 27001:2013 Certification for our Information Security Management System. To achieve and maintain all three ISO certifications, a stringent multiphase audit occurs prior to certification and registration, and annually after initial registration.

The DRT Management System incorporates documented processes, work instructions, non-conformance and corrective action tracking designed to yield consistent quality outcomes, and ensure continuous improvement.

 

ISO and ISO Standard Families 

ISO (International Organization for Standardization) is the world's largest developer and publisher of International Standards. ISO is a network of the national standards institutes of 163 countries with a Central Secretariat in Geneva, Switzerland, that coordinates the system.

ISO 9001:2015 is the internationally recognized standard for Quality Management Systems. Quality Management Systems which meet ISO standards incorporate documented processes, management commitment, necessary resources, and service realization to ensure customer satisfaction, as well as measurement and analysis to ensure improvement.

ISO/IEC 20000-1:2011 in the internationally recognized standard for Service Management Systems (SMS). Service Management Systems which meet ISO standards incorporate requirements for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving an SMS. DRT’s SMS has been audited against the ISO standards and verified as successfully meeting the needs of our customers since 2019.

ISO/IEC 27001:2013 is the international standard recognized globally for Information Security Management Systems (ISMS). By achieving ISO 27001:2013 certification in 2019, DRT has demonstrated that our ISMS meets the standards of the ISO model of implementation, maintenance, and continual improvement while successfully accessing and addressing information security risks to our organization.

CMMI-DEV Level 3

DRT’s quality technology solutions and high-performance culture earn Capability Maturity Model Integration for Development (CMMI-DEV) Maturity Level 3.

DRT Strategies, Inc. has been independently appraised at Maturity Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)® for Development (CMMI-DEV).

CMMI® is a capability improvement approach that provides organizations with the essential elements of effective processes that ultimately improve performance.  DRT’s ML3 appraisal indicates the company is performing at a “defined” level, employing processes that are well characterized and understood, and are described in standards, procedures, tools, and methods.

Studies conducted by Carnegie Mellon’s Software Engineering Institute (SEI) demonstrate that organizations that are appraised at CMMI-DEV Maturity Level 3 achieve measurable improvements in project performance and product quality (e.g., improved customer satisfaction, schedule accuracy, and productivity), lower development costs, and higher employee morale.

CMMI Institute

The CMMI® Institute, a subsidiary of Carnegie Mellon University, is dedicated to elevating organizational performance through best-in-class solutions to real-world challenges. The Institute is the home of the Capability Maturity Model Integration (CMMI)® for Development, Services, and Acquisition; the People Capability Maturity Model; and the Data Management Maturity Model (DMM)SM, which are capability improvement models that create high-performance, high maturity cultures. The models are used in thousands of organizations worldwide to deliver business results that serve as differentiators in the global market.