ServiceNow Partner

DRT’s process improvement experts and certified ServiceNow administrators,developers, and implementors ensure you get the most from your ServiceNow investment. As such, when you digitally transform your agency, you achieve your mission and successfully execute your business. 


  • Success Digitizing Your Workflows: DRT implemented ServiceNow to digitally transform and modernize the funding request process at USDA’s Commodity Credit Corporation. We automated paper-based workflows supporting multi-step approval processes and created great user experiences with custom tailored dashboards. Fund allocation improved as well as data quality, accuracy, and analytics.
  • Elevate Your IT Business Management: For over 10 years we have delivered enterprise PMO support to FDA. Today, we optimize and automate PMO activities with ServiceNow Project Portfolio Management (PPM). You can expect that we can help you:‚Äč
    • Simplify the complexity of work on one cloud platform

    • Prioritize demands and ideas

    • Manage projects including financials 

    • Deliver higher project performance

    • Align programs and portfolios with your mission    
  • Aligned with Your Mission: DRT provides leadership and expertise to help you identify, manage, and measure your digital transformation efforts using ServiceNow. We understand your unique mission and know how to align ServiceNow with your other IT investments.

Ready to Help You

Call: (571) 482-2517
Email: Chris Zeiders, Vice President, Technology

Call: (571) 482-2502
Email: Geoffrey McDermott, Corporate Contracts Manager