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CIO-SP3 Small Business

Contract Details: 
  • 10- year Indefinite Delivery/Indefinite Quantity (IDIQ) contract (Period of Performance for SB/WOSB: 07/15/2012-07/14/2022, 8(a): 06/30/2012-06/29/2022, SDVOSB: 04/30/2012-04/29/2022, HUBZone: 11/01/2012-10/31/2022)
  • Provides small businesses with an opportunity to participate in government requirements
  • Gives government agencies a mechanism to help meet socioeconomic contracting goals
  • 137 labor categories for task orders in support of everything IT
  • Wide range of IT services spanning across ten task areas
Contract NAICS Code(s): 
541512
Contract Ceiling: 
$20 billion

CIO-SP3 Small Business Benefits

The NITAAC Difference: 

By choosing NITACC for your requirement needs, NIH procurement officers can be assured that:

  • Product pricing is lower than open market, less than or equal to GSA
  • Services are at competitive, pre-competed prices that can be negotiated lower
  • Customer can select awardees based on their best value criteria
  • Customized terms and conditions relevant to your task or delivery order can be easily added
  • No special "Delegation of Procurement Authority" is needed from NITAAC to use our GWACs or online system
  • Two levels of contract competition for the greatest savings
  • No need to synopsize or post requirements according to FAR Subpart 16.505(a)(1)

  • Quality

    CIO-SP3 Small Business Contract Holders have gone through a rigorous source selection process prior to award, ensuring the pool of contractors are the best-of-the-best, resulting in significant savings in time, money and resources.

  • Ease

    Submitting your RFP is as easy as a click of a button.  Simply upload the RFP into our secure, web-based electronic-Government Ordering System (e-GOS) for automated task order competition, management, awardee selection and notification.

  • Value

    Ceiling rates are negotiated at the Master Contract level ensuring that your agency is already starting with the most cost competitive rates. And, with competition, they may get even lower.

  • Speed

    With a $20 billion ceiling, flexible contract types and the ability to award in modular increments and incorporate performance-based features, CIO-SP3 Small Business offers streamlined ordering and processing, saving agencies both time and money.

Socioeconomic Categories

Small Business

Small business set-asides are a powerful tool for helping small businesses compete for and win federal contracts. When market research concludes that small businesses are available and able to perform the work or provide the products being procured by the government, those opportunities are “set-aside” exclusively for small business concerns.

8(a)

The 8(a) Business Development Program is a business assistance program for small disadvantaged businesses. The 8(a) Program offers a broad scope of assistance to firms that are owned and controlled at least 51% by socially and economically disadvantaged individuals.

Service Disabled Veteran Owned

The purpose of the Service-Disabled Veteran-Owned Small Business Concern Procurement Program is to provide procuring agencies with the authority to set acquisitions aside for exclusive competition among service-disabled veteran-owned small business concerns, as well as the authority to make sole source awards to service-disabled veteran-owned small business concerns if certain conditions are met.

HUBZone

The Historically Underutilized Business Zones (HUBZone) program helps small businesses in urban and rural communities gain preferential access to federal procurement opportunities.

Women-Owned

This program enables Economically Disadvantaged Women-Owned Small Businesses to compete for federal contracts that are set-aside for them in industries where women-owned small businesses are underrepresented. It also allows set-asides for Women-Owned Small Businesses in industries where women-owned small businesses are substantially underrepresented.

Task Areas

(Download an Export of all Task Areas)
Task Area 1 : IT Services for Biomedical Research, Health Sciences, and Healthcare

The objective of this task area is to support Biomedical Research, Health Sciences and Healthcare by performing studies and analyses and providing operational, technical, and maintenance services for the systems, subsystems, and equipment, some of which interface with, and are extensions to, information systems throughout the federal government.  A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Health Sciences Informatic and Computational Services
  2. Health Communication Support Services and Enhancements to Facilitate Integration and Data Exchange at the Federal, State, and Local Level
  3. Integration of Health Systems Across Federal Agencies and Public and Private Healthcare Systems
  4. Modernization and Enhancement of Existing Health IT Legacy Systems
  5. Automation of Administrative and Clinical Processes
  6. Biomedical Information Services
  7. Biomedical Modeling, Visualization, and Simulation
  8. Biosurveillance and Disease Management Support
  9. Scientific Computing Services
  10. IT Clinical Support Services
  11. Telemedicine (e.g., mobile health/mHealth)
  12. Healthcare Payment Processes and Fraud and Abuse in Medical Claims
  13. Health Emergency Preparedness and Response to Include IT Support for Epidemic and Bio-Terrorism Simulations, Emergency Response Training, Exercise Support, etc.
  14. Security of Healthcare and Biomedical Research Systems
  15. IT Service Management
  16. Healthcare Systems Studies
  17. Natural Language Processing Software and Services (Biology/Medicine Focus)
  18. Medical Computer-based Training
  19. Standards Development for Health IT Services 
Task Area 2 : Chief Information Officer (CIO) Support

The objective of this task area is to support Chief Information Officers (CIOs) in implementing laws, regulations, and polices and to facilitate evolving CIO practices.  A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. IT Governance Process Development and Management
  2. Workforce Management
  3. Capital Planning and Investment Control Support
  4. Independent Verification and Validation
  5. Agency Information Technology Architecture Support
  6. IT Portfolio Analysis
  7. Risk Management
  8. Program Analyses and Implementation (including Business Cases Analysis, Cost/Benefit Analysis and Cost Effectiveness Analyses)
  9. IT Organizational Development
  10. Program Management Office Support
  11. Advisory and Assistance Services
  12. FEA Alignment Support Services
  13. Market Research 
Task Area 3 : Imaging

This objective of this task area addresses systems and services that support the collection, storage, and retrieval of digital images.  Digital images can include scanned documents, medical images, geographical information systems, video, and photographs.  A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Document Management Systems
  2. Image Conversion
  3. Image Content Management
  4. Medical Imaging, including Picture Archiving and Communication Systems
  5. Document Imaging
  6. Workflow Management for Digital Imaging Functions
  7. Geospatial and Scientific Imaging
  8. Environmental Imaging
  9. Image Analysis
  10. 3D Immersive Visualization
  11. Imaging Related to Laboratory and Test Equipment
  12. Security Imaging
  13. Identity and Access Management
Task Area 4 : Outsourcing

The objective of this task area is to provide the Information Technology (IT) infrastructure and IT services required to assume management and operations of government IT resources and IT business functions.  A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Program Management
  2. Management of Call Centers
  3. Network Operations and Web Management Support
  4. Leasing of Hardware and Software
  5. Tools and Applications (including Application Service Provider)
  6. Hardware/Software Maintenance
  7. Transition Planning
  8. A-76 Studies Specific to IT Operations or Support
  9. Data Base Administration and Data Storage Management
  10. Backup and Recovery Services System Console Operations
  11. Production Control and Management
  12. Asset Management (including Radio Frequency Identification [RFID] Tracking)
  13. IT Acquisition Management
  14. Desktop Computing as a Unified Service
  15. Managed IT Services Support
  16. IT Impact Analyses
  17. Workflow Management
  18. Implementation of Standards (e.g., International Organization for Standardization (ISO) 9000, Capability Maturity Model Integration (CMMI), IT Services Management)
  19. Solution Leasing
  20. Software-as-a-service (SaaS)
  21. Cloud Computing
Task Area 5 : IT Operations and Maintenance

The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades.  Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking.  A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Operational Support
  2. Software Maintenance and Upgrades
  3. Telecommunications Maintenance (Data, Voice, Images, including Wireless)
  4. Infrastructure Management Services (IMS)
  5. Configuration Management
  6. Network/Hardware Support
  7. Help Desk/IT Support
  8. Resource Management
  9. Backup and Recovery Management
  10. Installation, Configuration, and Tuning
  11. Electronic Software Licensing Services including license: deployment, management, tracking, upgrading, etc.
  12. System Management
  13. IT Training
  14. IT Operation and Maintenance Planning
  15. Data Quality Management
  16. Transformation Services
  17. Continual Service Improvement
  18. Balanced Scorecard for Operations
  19. IT Infrastructure Optimization
Task Area 6 : Integration Services

The objective of this task area is to support the development and deployment of integrated information systems, which includes the integration of technical components, information technology components, organizational components and documentation.  Integration projects can support a wide range of agency functions.  In the healthcare and research domain, medical imaging systems, patient management systems, clinical management systems, and laboratory management systems are often provided via integration of commercial components with existing infrastructure.  A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Infrastructure Engineering, Development, Implementation, Integration
  2. Enterprise Application Integration
  3. Gap Analysis and Benchmarking
  4. Data Migration and Integration
  5. Acquisition Support
  6. Risk Assessment
  7. Open Source Integration
  8. Enterprise Data Management
  9. Collaboration Tools
  10. Business Process Reengineering
  11. Test and Evaluation Services
  12. Financial Analysis
  13. Feasibility Studies
  14. Requirements Analysis
  15. System Design Alternative (SDA) Studies
  16. Systems Engineering
  17. Architecture Validation and Verification
Task Area 7 : Critical Infrastructure Protection and Information Assurance

The objective of this task area is to support  the protection of critical infrastructure, assurance of agency information, and operations that protect and defend information and information systems by ensuring confidentiality, integrity, availability, accountability, restoration, authentication, non-repudiation, protection, detection, monitoring, and event react capabilities.  A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Cyber Security
  2. Critical Infrastructure Asset Identification and Configuration Management Databases
  3. Information Assurance of Critical Infrastructure
  4. Risk Management (Vulnerability Assessment and Threat Identification)
  5. Facility Protection Planning
  6. Information Systems Security
  7. Security Operations Center Development and Operations Management
  8. Application Security
  9. Disaster Recovery
  10. Critical Infrastructure Continuity and Contingency Planning
  11. Incident Response Planning and Execution
  12. Security Certification and Accreditation
  13. Training and Awareness Programs
  14. Exercises and Simulation
  15. Federal Information Security Management Act (FISMA) Implementation Support
  16. Health Insurance Portability and Accountability Act Implementation Support
  17. Cryptographic Support and Services
  18. Record Management
  19. Public Key Infrastructure
  20. Trusted Internet Connections implementation
  21. Security Review and Analysis of Automated Information Systems
  22. Identity Management and Assurance
  23. Intelligent, Automated Data Collection and Analysis
  24. IT Forensics and eDiscovery
Task Area 8 : Digital Government

The objective of this task area is to support government services that are provided through digital, electronic means, creating a transparent interaction between government and citizens (G2C – government-to-citizens), government and business enterprises (G2B – government-to-business enterprises) and government interagency relationships (G2G - government-to-government).  A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Data Warehousing and Data Mining
  2. Business Intelligence
  3. Web Development and Support
  4. Electronic Commerce and Electronic Data Interchange
  5. Customer Relationship Management
  6. Knowledge Management (IT-based sharing/storing of agency individuals’ knowledge)
  7. IT –Enhanced Public Relations
  8. IT Strategic Planning
  9. Records/Document Management
  10. Business-to-Government (B2G) Solutions
  11. Communications Management
  12. Accessibility Services (508 and 504 compliance)
  13. Automated Abstraction, Taxonomies, and Ontologies
  14. Deep web and federated searching
  15. Computational linguistics and machine-based translation
  16. Telecommuting Support Services
  17. Interactive Marketing
Task Area 9 : Enterprise Resource Planning

The objective of this task area is to support the implementation of enterprise management applications and systems in the federal environment, which are integrated software applications used to control, monitor, and coordinate key business activities across an enterprise.  These applications generally fall into the following categories: Financials, Human Resources, Logistics, Manufacturing, and Projects.  A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. ERP Package Implementation
  2. Integration of Business Systems
  3. Business Consulting Services
  4. Business Transformation and Business Process Reengineering
  5. Business Systems Modernization
  6. IT Software Package Selection
  7. ERP IT Infrastructure
  8. ERP Infrastructure Planning, Installation, and Tuning
  9. Performance Load Testing
  10. ERP End User Training  
Task Area 10 : Software Development

The objective of this task area is to develop customized software applications, database applications, and other solutions not available in off-the-shelf modular software applications.  A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  1. Requirements Analysis, Design, Coding, and Testing
  2. Production Deployment
  3. Application Prototyping
  4. Multimedia Software for Patient/Staff Education
  5. Program Evaluation Software
  6. Administrative and General Decision Support Software
  7. Business Intelligence and Analytics
  8. GIS-Enhanced Planning and Program Evaluation Software
  9. Web 2.0 Development and Management
  10. Database Development and Management
  11. Clinical Protocol and Quality Assurance Decision

  • "I would like to take this opportunity to express my sincere appreciation for all the work your staff has done in getting the Information Protection and Risk Management task order completed and awarded."

  • "I wanted to thank you and the NIH IT Acquisition and Assessment Center staff for the support our office has received in procuring IT services for two major IT projects.

  • “The NITAAC Information Technology Team is excellent in answering technical questions and in also walking new users through the system. (This compliments the entire process from Cradle-to-Grave.) This makes it a very easy system to utilize.”

  • “I'm thrilled that I finally found a government contracting operation that is capable and dedicated to serving its clients who are the government agencies, and not the contractors!”

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